Goal Setting, Time & Workload Management

Develop Time & Self Management Techniques to Increase your Effectiveness

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Effective time management is a fundamental characteristic of dynamic office professionals. Time managing as a team can be a challenging and empowering experience. 'Goal Setting, Time & Workload Management' focuses on personal and group time management. The course is designed to increase personal effectiveness, enhance group productivity and encourage a balanced life perspective.

Course Duration: One day

Course Outline:

Unit 1: Time Management Principle - Focusing on Discipline & Commitment

Developing discipline and flexibility.

  • The Time Management Matrix
  • Quadrant thinking: purpose and use
  • A disciplined direction
  • Developing flexibility: realigning and reorganising in response to outside pressures
  • Assignment 1: Using quadrant planning

Unit 2: Defining Priorities

Planning and prioritising techniques.

  • The Pareto principle
  • Planning activities: defining priorities for self and team
  • Prioritising assignments: being firm and flexible
  • Diaries: paper and handheld
  • Assignment 2: prioritising effectively
  • Evaluating and redefining different types of goals

Unit 3: Goal Setting

Becoming result-focused.

  • Developing focus: knowing your core function
  • Being results-orientated: setting personal goals and creating strategies to ensure you achieve them
  • Challenges to commitment
  • Managing the discipline of commitment: monitoring and ensuring tasks are completed
  • Assignment 3: using a goal-setting matrix

Unit 4: Team Dynamics

Working towards shared goals requires skill and sensitivity to diversity.

  • Communication fundamentals: feedback, diversity and stakeholders
  • Understanding the team: working effectively with others towards a common goal
  • Workgroup cohesion: encouraging participation, analysing problems and managing conflicts
  • Delegation techniques: strategies to share responsibility effectively
  • Assignment 4: Case study analysis

Unit 5: Stress Management Techniques

Improving your productivity at work.

  • Stress management
  • Using stress for optimal performance
  • Learning when to say 'yes' and 'no'
  • Assignment 5: Self-evaluation

Accreditation

Ingwe Corporate Training is an accredited provider with the Services SETA (SETQAA Decision number 1994). 'Goal Setting, Time & Workload Management' is aligned to the unit standard 242811 'Prioritise time and work for self and team', NQF level 4, 5 credits. Learners are able to complete the summative assessment after attending the course and, if deemed competent, earn NQF credits.