Professional Meetings & Minute Taking

Precise Minute-taking - the Key to Effective Meetings

Minute Taking Seminar Minute Taking Training Classes

The emphasis of this course is on effective minute taking and the professional behaviour of the minute taker. Gain the tools required to appear confident and professional in meetings and produce minutes of excellence. 

Course Duration: Two days

Minute Taking Course Outline:

Unit 1: Introduction to Minute Taking
Understanding the fundamentals of meetings and minute taking.

• What is a successful meeting?
• The importance of accurate minutes
• The duties of a PA/secretary before, during and after a meeting
• Meeting procedure (overview)
• Definitions: motions and voting procedures

Unit 2: Meeting Preparations
Effective preparation makes for successful meetings.

• Types of Notices: formal/informal
• Styles of Agendas
• Agendas
  - Ordering the agenda
  - Adding detail
  - Identifying the key information
  - Action points
  - Allocating time

Unit 3: Meeting Practicalities
Produce accurate minutes with ease and function as a professional minute taker.

• Minutes of meetings: Styles
  - Action Minutes
  - Resolution Minutes
  - Verbatim Minutes
  - Summary Minutes
• Meeting checklist
• Minute Taking mindset: the behaviour of the minute taker before, during and after the meeting
• Using the action triangle
• Minute taking fundamentals: establishing good habits

Unit 4: Defining Roles
Understanding how to function within the team forms the basis of confident and creative interaction.

• Effective team members
• Chairing or leading a meeting
  - PLOC
  - Effective leadership
  - Creating change

Unit 5: Team Communication

• Listening habits and skills
• Giving and receiving feedback
• Presenting your ideas powerfully
• Post-meeting action and follow up

Unit 6: Work Styles
Identifying and understanding various personality types makes for easier communication and improved relationships.

• Personality types
• Identifying and working with different personalities

Unit 7: Aiming for Consensus
Functioning as a team is imperative for effective meetings.

• Problem-solving techniques
  - Appreciation
  - The 6 Thinking Hats
• Creativity
• Benefiting from conflict
• Handling other people
• Effective team case study

Unit 8: The Final Analysis

• Evaluating the effectiveness of meetings
• Identifying areas of change

Accreditation

Ingwe Corporate Training is an accredited provider with the Services SETA (SETQAA Decision number 1994). Courses are aligned to current unit standards.